Have Questions?

How do I set up an appointment?

I see clients on Monday’s, Tuesday’s and Wednesday’s.

For an initial appointment, please contact me by phone for a free 15 minute consultation to share a little bit about what you’re coming into therapy for and to make sure we’re a good fit for each other.

Follow-up appointments can be done conveniently through my website with online scheduling.

Therapy works best when you attend all of your scheduled appointments. I ask that you prepare to meet with me on a weekly basis for at least five weeks in a row, after which we will evaluate how often you should continue to come in. Therapy requires your active involvement. It requires your time, effort, and regular attendance.

What if I need to cancel my appointment?

Scheduling an appointment involves the reservation of time specifically for you. If you are unable to keep your appointment please call to reschedule at least 48 hours in advance.

Naturally circumstances arise that we don’t plan for. One no-show or late cancellation will be forgiven if the cancellation is after the 48 hour window to your appointment.

Do you bill the insurance company for reimbursement?

Due to the invasive nature of working with insurance companies, in the sense that they require you to have a mental health diagnosis and might request information about your treatment, I do not work directly with insurance companies.

Your privacy is of the utmost importance to me and most of the people I work with do not have a mental health diagnosis severe enough to be considered “medically necessary” by insurance companies.

However, I understand that for some people using insurance helps in being able to access services. Therefore, if your insurance allows you to use an Out of Network provider, I can provide you with a Superbill which you can submit to your insurance company to get partial to full reimbursement for therapy services. This works really well for most of my clients.It is your responsibility to speak with your insurance company to insure that your insurance provider will reimburse you for services.

Helpful questions to ask your insurance provider:

  • Do I have mental health insurance benefits?
  • What is my deductible and has it been met?
  • What is the coverage amount per therapy session?
  • How many sessions per year does my health insurance cover?
  • Is approval required from my primary care physician?
Will our sessions be confidential?

One of your most important rights as a client is confidentiality. As a therapist, it is important to me that your confidentiality be honored. If a situation were to arise in which confidentiality were to be broken, it would be done to protect the the safety of yourself or others. There are other stipulations for this discussed in the consent form.

Teens and Confidentiality

There are special considerations about how information is shared with parents when a teen is in treatment. If your child is in treatment with me, you can anticipate the following: As parents, you will participate in the evaluation stage of treatment, providing me with information about developmental, social and academic history, talking with me about your concerns, and sharing your goals for your child. Much of this information will be discussed with your child present. Some may be reviewed in a separate appointment with you alone.

If, after evaluation, I see your teen for individual therapy, it is important for you to know that your teen has the right to private, confidential communication with me. Some of the issues we discuss will stay between us. I will not disclose that information to anyone, including you, unless given permission by your teen to do so. This will help your teen be open and honest with me so that I can understand and treat the issues your teen is dealing with. It is likely that we will check in periodically as treatment progresses. These conversations will include your teen.

If I determine family therapy would be helpful as an adjunct to individual treatment, I will refer your family to a specialist in this field (or work with someone of your choosing). I will ask you to sign a release of information so the two of us can coordinate care.

I recognize it is very important for you to know what your teen is going through in order to do your best as a loving parent, which is why I will always encourage, prepare and support him or her to be open and honest with you. I assure you that if a problem is revealed in treatment that presents a risk to your teen’s safety I will inform you right away so that we can, together, plan for the best care.

What is Brainspotting Therapy?

When doing Brainspotting therapy, your anxieties are reduced gently using the body’s natural capacity to heal itself rather than talking about it in circles; which can be re-traumatizing for many people. Brainspotting is an incrediby effective brain-body therapy approach that uses one’s field of vision to address blocks and stuck experiences in the subcortical part of the brain. Brainspotting is one of the most effective treatments for trauma and PTSD. It can also be used for enhancing creativity, expanding performance abilities and overcoming creative blocks.

Unlike talk therapy, Brainspotting takes less time and tends to be more focused. Some issues can be healed remarkably fast in two or three sessions. Others take longer needing 5, 10, or 20 sessions. Even if it takes longer, the amount of time taken is a fraction of that taken with traditional talk therapy and the healing continues beyond the time frame of the therapy session. View videos about Brainspotting below.

  • Brainspotting helps with:
  • Emotional trauma’s (bullying, rejection, humiliation)
  • Sexual Trauma’s (rape, harrassment, abuse)
  • Recovery from injury and accident trauma
  • Trauma resulting from medical interventions and treatment
  • Stress and trauma-related medical illness
  • Fibromyalgia and other chronic pain conditions
  • Addictions (especially cravings)
  • ADD and ADHD
  • Sensitivities
  • Anger and rage problems
  • Anxiety and panic attacks
  • Management of major medical illness
  • Perceptual problems
  • Stuttering and nervous tics
  • Environmental Illness and Chronic Fatigue Syndrome
  • Phobias
  • Preparation and recovery from surgery
  • Trauma resulting from war and natural disasters
  • Creativity and performance enhancement
  • Motivational problems

Video: What is Brainspotting?

What is Emotionally Focused Therapy?
Emotionally Focused Therapy (EFT) is a short-term, structured therapeutic approach that primarily focuses on intimate relationships and aims to strengthen the emotional bonds between partners.

Developed by Dr. Sue Johnson, EFT emphasizes the role of emotions in shaping relational patterns and seeks to create a secure and supportive connection between partners. The therapy process typically involves identifying and understanding underlying emotional needs and fears, fostering open communication, and promoting new, healthier interaction patterns to enhance the overall emotional connection within the relationship.

EFT is widely used for couples but can also be adapted for family and individual therapy, emphasizing the transformative power of emotional responsiveness and secure attachment in fostering lasting relationship satisfaction.

Courtenay Monfore, LCMHC

LCMHC License NC11324, LCMHC License SC9605

You want and know you need help. You long to feel more freedom to be your true self and want to feel more capable in all areas of your life. There is no shame in seeking help, and you are ready to get it. You’ll be armed with better skills and a knowing sense to handle what life throws at you. You’ll feel more like yourself, with clarity and peace.

Available for virtual or in-person appointments in NC and SC.


Address: 6302 Fairview Road, Suite 310, Charlotte, NC 28210

Phone:  704-741-2082